Benchmarking

unna's picture

You have 4 defects per FP now. You want to reduce it to 2 defects per FP. What will you do?

Do you have to explain about benchmarking/ visiting other organization

csqa's picture
In extremely simple terms,

In extremely simple terms, benchmarking is about comparing .... it canbe within organization or outside organization...usually it refers to comparing with best in industry.

This is a simple question related to defect reduction using process improvement.

Submitted by csqa on September 13, 2006 - 4:05am.