Common Software Errors

OUTLINE OF COMMON SOFTWARE ERRORS

USER INTERFACE ERRORS
FUNCTIONALITY
Excessive functionality
Inflated impression of functionality
Inadequacy for the task at hand
Missing function
Wrong function
Functionality must be created by the user
Doesn't do what the user expects

COMMUNICATION
Missing information

No onscreen instructions
Assuming printed documentation is readily available
Undocumented features
States that appear impossible to exit
No cursor
Failure to acknowledge input
Failure to show activity during long delays
Failure to advise when a change will take effect
Failure to check for the same document being opened more than once

Wrong, misleading, or confusing information
Simple factual errors
Spelling errors
Inaccurate simplifications
Invalid metaphors
Confusing feature names
More than one name for the same feature
Information overload
When are data saved?
Poor external modularity

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