Critical success factors for an Information system

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Q - Briefly explain Critical success factors for an Information system

CSF or Critical success factor for IT project or System is its user involvement. Some of the other CSFs are


  • Money factors: positive cash flow, revenue growth, and profit margins.
  • Acquiring new customers and/or distributors -- your future.
  • Customer satisfaction -- how happy are they?
  • Quality -- how good is your product and service?
  • Product or service development -- what's new that will increase business with existing customers and attract new ones?
  • Intellectual capital -- increasing what you know that's profitable.
  • Strategic relationships -- new sources of business, products and outside revenue.
  • Employee attraction and retention -- your ability to do extend your reach.
  • Sustainability -- your personal ability to keep it all going

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