CSQA Objective Questions Related to Malcolm Baldrige National Quality Award

Submitted by paraggadhia on May 22, 2007 - 2:20am.

Hi,

I have collected some of the questions related to Malcolm Baldrige National Quality Award for CSQA exam. Pls. provide your inputs on same. I have marked the answers in bold. Also if anybody has any additional subjective/objective questions related to this topic to post here.

1. The national quality award model is divided into seven categories: leadership, information and analysis, _______, human resource utilization, quality assurance of products, quality results and customer satisfaction.

a. Quality management

b. Business development

c. Strategic quality planning

d. Market potential

2. Malcolm Baldridge National Quality Award has the following dimensions:

a. Approach

b. Deployment

c. Results

d. All of the above

e. Manufacturing, Service and small businesses

f. None of the above

3. Malcolm Baldridge National Quality Award promotes awareness of quality as an increasingly important element in

a. Marketing

b. Business development

c. Competitiveness

4. Malcolm Baldridge National Quality Award promotes understanding of the requirements for quality excellence

a. True b. False

5. Malcolm Balridge National Quality Award is an annual award to recognize U.S. companies which excel in

a. Quality achievement

b. Quality management

c. Both of the above

6. Malcolm Baldridge Award promotes sharing of _______ on successful quality strategies and on the benefits derived from implementation of these strategies.

a. Knowledge

b. Technical skills

c. Measures

d. Information