Case studies & Subjective questions

sujo_grc's picture

Hi,

Can u please sugget me a material for the question related to the SLA .

Please answer me the following question

(1)Draft a SLA between pay roll dept and IT dept of services

(2)Define and explain how each component is usefule to build/evaluate a process

Sonal's picture

Hi,

Please tell me the appropriate answer for below Question:-

According to Deming's principle no numeric target or goal should be set. Give three examples in IT organization as to how this effects

Thanks 

 

Sonal's picture

Hi,

Kindly share the appropriate answer to be given for below Question:-

Security and Privacy of customer information are very important for e-commerce projects. Quality principles expect that management policies are a pre-requisite for good work process. Draft a policy for e-commerce security and privacy.

Thanks

Sonal's picture

Hi 

An organization has implemented standards. However the implementation is weak. So you have been called to have a re-look at the standards. What would be role of different actors involved (e.g. QA, QC, Standardization Group etc..)

Pls do suggest?

Thanks

 

Sonal's picture

Your company has quite a number of tools procured from vendors. But their implementation is poor among business users. How will you ensure that the tools procured are used as well?

Thanks

 

 

Sonal's picture

Hi,

 Software is changed by project team. The project team calls this as ‘minor enhancement’. However the changed software keeps on failing (reporting errors). What could be the reason?

What would be the best approach for gaining points in csqa exam? Fish bone or steps to steps to be written?

Points can be( from my point of view):-

1.Root cause  Analysis of defects reported by the customer against the Enhancement.

2. To check the evidence of Impact analysis done before making the changes .

Sonal's picture

What are the steps that you would follow while doing Regression testing?

Thanks

 

 

Tejovathi's picture

Hi all, 

Iam working in a Web based Application testing. That is bank website changing the logo and some look and feel changes like button color, table background color etc. with the technology ASP.net.

Sonal's picture

Hi,

The below question is common in every csqa paper:- 

List atleast one Measures / Metric for the following (10 marks)

Reliability,
Software productivity,
Test completion criteria,
Customer satisfaction,
Defects
Management commitment for Quality
Portability
Testability

Thanks 

 

Sonal's picture

Hi,

Why do companies select quality models (ISO, CMMi, etc) ?

 

Thanks