Details all necessary information on Metrics,which can be used to define quality goals.Also,list of software metrics sites on the web.

Informational Hotlist for Software Process Improvement,SQA,ISO 9000-3,SEI CMM,SPICE,etc

Quality Function Deployment (QFD)  -- This is one of the weak areas of CBOK and this article provides a lot of light and examples of QFD.

Read it once to clear QFD concepts.

R.S. Pressman & Associates, Inc. has assembled over 1000 software engineering resources to help gather information on a variety of software engineering topics.
* The Software Process
* Software Engineering Practice
* Web Engineering
* Managing Software Projects
* Advanced Topics in Software Engineering
* Glossary, Checklists, Templates, Process Model, Tiny Tools
* Software Engineering Reference Library

Software Quality Page-A resource of info on software quality,testing,test planning,inspections,metrics and process improvement.

A starting point for an IT professional looking towards understanding the qaulity principles and resources.