March 2006 & 2007 Subjective qeustions

Following is the list of subjective questions from the March 2006 exam. Each question carries 10 marks.

Paper 1:
1. Explain testing process with the help of PDCA.
2. Why do companies select quality models (ISO, CMMi, etc)
3. A question on PDCA and the concept of continuous improvement.
4. Explain: a) Environment planning. b) Assumption planning
5. A question on Control chart
6. Define the following with 2 examples each. a) Preventive controls. b) Detective controls c) Corrective controls.
7. Differentiate verification and validation. Explain 2 techniques for each and the output from each technique.
8. Describe reliability and validity.
9. Demonstrate software in operation - desired aspects to be available.
10. A question on Quality Management Infrastructure.

Paper 2:
1. Metrics for reliability, usability, maintainability, security.
2. Design a mentoring program to transfer knowledge from seniors to juniors.
3. Cause-&-effect diagram for customer satisfaction.
4. Benchmarking - definition. what should be done before that?
5. Sample Control charts of 2 projects were given - one with defect rates within control limit - other outside control limits. Explain.
6. Software contracted outside. Failure reasons and mitigation plans.
7. People Management Capability Model.
8. Steps for security baseline.
9. Describe a customer satisfaction program.
10. Process Improvement Team - a) who are the members. b) what are their responsibilities.

March 2007 Questions

Paper 1: Quality Principles (could remember only these many)1. Explain Defect management system and how it will be implemented for a Level 5 organization.2. Explain product, processes ??? (don’t remember the exact question)
3. Differentiate between continuous and staged models
4. Explain business and activity planning (don’t remember the exact question)
5. You have asked for a demonstration of COTS software. What is a “smell” test and how would you perform it during the demonstration.
6. Explain reliability, validity as applicable for a good measure.
7. Explain subjective measures and how to make subjective measurements quantitative.

Paper 2: Quality Practices1. Two experienced programmers left the project which led to the project being over-budget and missed its deadlines. The customer is not satisfied. How would you as a project manager approach this problem?2. A project was implemented with all the processes correctly. But still it was over-budget and the customer found a lot of problems with the build. How would you approach to solve this problem?
3. Explain mission and vision. Give examples of a mission and vision for a Quality Assurance function of an IT company. Differentiate between the two.
4. Write a check-sheet of 10 points for the management security controls.
5. A lot of companies have outsourced the development of software. Give advantages and disadvantages of outsourcing the development of head of IT department.
6. Explain reliability, maintainability, enhancement ability and security as applicable to a software product. Prioritize the attributes as applicable to a web-enabled e-commerce application. Higher the priority, more time will be spent on that attribute while development and testing.
7. Give three preventive controls and explain each.
8. Explain how consistency in strategic planning and tactical planning would help the organization achieve is goals.
9. PDCA cycle stresses on Act and Check procedures. List three QC activities that would be stressed by you as a PM for a matured organization.
10. There are 4 controls for project management dashboard: schedule, resources, quality and requirements. Explain with the use