Measures / Metric

Sonal's picture

Hi,

The below question is common in every csqa paper:- 

List atleast one Measures / Metric for the following (10 marks)

Reliability,
Software productivity,
Test completion criteria,
Customer satisfaction,
Defects
Management commitment for Quality
Portability
Testability

Thanks 

 

admin's picture
Reliability

Reliability

no of abnormal terminations OR

Mean time to Failure rate to occurance of Failures

Software productivity

Assembly equivalent of Total source size / Software development effort

 

Test completion criteria

Number of Tests completed / Total number of tests

Customer satisfaction

1. Percentage of satisfied customers

By End user survey

2. Number of repeat customers

Defects

Number of Defects / LOC

Management commitment for Quality

  1. Funding for Quality Improvement programs
  2. Number of QImp programs funded / Total number of programs presented to Mgmt
  3. Involvement in Quality improvement and related programs

Portability

No. of defects per changes made in the o/s on which the s/w package runs

Testability

How testable is the program or

Probability that the program will fail if faulty

Dont take this answer for final, verify yourself.

Submitted by admin on November 14, 2007 - 4:20am.