1.       Which is the deliberate effort to praise people for their accomplishments

 a)     Coaching  b)     Modelling

c)      Reinforcement d)     None of the above 

2.     Which is the best source of motivation that a leader can provide to his team 

a)  Coaching  b)  Reinforcement

c)  Modeling d)  Training 

3.     Which is the first step in establishing the trust among employees in implementation of quality 

a)     Actively listening down b)     Talking down

c)      A) or B)  d)     None of the above

1. What are the practices that need to used in IT leadership?

2. How do you prepare for an awareness training?

 -Kishore